This rental experience was excellent. The staff were incredible. Always available and there to accommodate. The location was perfect for us...the proximity to the beach (you could see it from the end of the property), action if you wanted it (a fun north american style resto/bar was walking distance) - the location was really superb - and the main town area for groceries and shopping was only a 10-15 min drive away (although it was so relaxing at the villa we barely wanted to leave). And the villa was quite private - with only passerby traffice on a rare occasion as they passed our pool area in the distance to reach their dive boat. And the food was DIVINE. We took the cook and the menu offered by the company and boy were we surprised!! Our whole group of 8 are officially converted to being Mexican food lovers. Not only delicious, every day we could tell the cook when we wanted to be cooked for and served - this truly made it an extra special wonderful experience. And did I mention every room had their own bathroom, some with outdoor showers and the views from some of the rooms were breathtaking. LOVED this experience and would do it again in a heartbeat. :)
Good experience. Overall very good rental. Fridge was a bit small for this size of a house. Would recommend an upgrade there--the seals were not in great shape. The on-site care takers were great. Our group of 11 cooked a lot of our meals so we didn't take advantage of their cooking.
The fridge could be updated in size and quality for keeping food cold. The only thing that would have made this villa more enjoyable would be if it were situated on a beach.
This was one of the most enjoyable vacations our group of 9 have ever been on. The property was beautiful and Edgar & Nini our chefs prepared 1st class meals. We would definitely come back again.
Loved our stay! Would return in a heartbeat. The staff was polite, hard working and fast to handle any requests. Excellent value for the price. Hot water didn't last too long for showers but with 8 people getting ready at once...well let's put it this way everyone got ready fast so we were never late going anywhere. A few little nice finishing touches one some of the things in the house would go a long way to improve overall appearance and impression but we still loved it! Spacious, clean, great staff, wonderful location, overall A- and I'm usually not that generous while rating a hotel/vacation house stay! Awesome
Nini and Edgar were great as usual. Hope we can go again next year. One of the things we love to do when we go there is to scuba dive. Alejandro Oliver is the dive master we dive with. He has certified two of my grand children and a friend as well. He is very careful, very patient, and we could not ask for a better person to look out for our welfare. .
I have stayed at this villa about 5 times--sometimes with family and sometimes with friends. The staff are excellent. They are always friendly and helpful and do a great job. We love the location. It is good for divers which we are because of Alex Oliver and the others at the dive shop. On this trip some dove four times and others dove six times.
We just returned from another wonderful week in Cozumel. This was our second time to use At Home in Cozumel and our first time at Las Ventanas. We also had the same cook as our previous staff. His name was Luis and he was wonderful. Very accomodating and wonderful food. We dove 3 different times with Sand Dollar which was right next door and very convenient. The pool was also setup for water volley ball and it got a lot of use. We would highly recommend this property to anyone. We had 3 families with a total of 15 people and it was very comfortable. The couple that stays at the property to clean and help with cooking was very nice as well. Thanks for a great trip.
The cooks, house caretaker and his wife cleaned the place everyday, except Sunday. They were very attentive to our needs and even shopped for groceries for us three times during our stay. The first morning we heard the clank, clank of the oxygen tanks being loaded, but after that we didn't even noticed. We rented a motor scooter and a jeep to go to town which is about 5 miles from Las Ventanas. There are several restaurants we could walk to along the beach. And snorkle anytime we wanted to. We took a tour to snorkle from the dive shop next door. All in all it was a wonderful stay.
When we signed up for the vacation I put down a $1000.00 deposit which was not part of the rental amount. I believe we left the house in the condition in which we found it. I was wondering how soon I would receive the deposit.
We refund the damage deposits within 5-7 business days. Your full refund was mailed on June 26. We are very happy you had a great vacation.... At Home In Cozumel
Glad you enjoyed another vacation with At Home in Cozumel!
Pictures tend to be not acurate when displaying a property. This one is for real and uncover few details of a very well designed and equiped place where you can certainly feel at home in Paradise Island.
Great place! We had 15 people, and had plenty of room. I highly recommend the cook service: great authentic Mexican food, and plenty of it. Since we all went scuba diving several times, the location next to the Sand Dollar Dive Shop was perfect. We watched the sun set every evening from the backyard. I would recommend this place to anyone looking for the privacy to enjoy your own pool, while still being close enough to enjoy the beach and all it had to offer (water sports, etc.).
i love louis ..he makes me want to stay longer
Very nice well maintained villa. Location is awesome. We're going back again this year.