The condo and facilities were beyond expectations. It was like a paradise. the facilities were spot less, the price was good and the staff were so helpful. Rent a car and see the Island. I would not stay at any other location
Great place, reasonably priced. Maid service was exceptional.
Bed is very comfortable. Clean and well maintained.
We have a nice home. My wife said when we arrived, 'this is nicer than our home.'
We had wonderful time at Residencias Reef! Our condo was clean, roomy & well taken care of. The bathroom layout was great, especially because there were four of us. The only thing that was dissapointing was that the pool closest to our unit was not open due to some malfunction. Also the 2 hide-a-beds were not the most comfortable. My daughters each slept on one and said the springs poked them all night. But the condo itself was definitely big enough for 4. The beach area is wonderful with great snorkeling and only a short walk to SanFrancisco beach as well.
Password to use internet was not written anywhere and Vonage phone number was incorrect. Couldn't use internet first few days and property manager wanted to be contacted via e-mail, difficult if you have no internet! The only way I obtained the phone number was on my families caller ID when I called them. The information book needs to be updated with this information. My stay would have been more relaxing if I had this information on the first day and didn't have to worry about family not being able to get a hold of me in an emergency.
sofabeds are uncomfortable but main bed fantastic, had difficulty getting thru on phone to office/manager more than once,very spacious, would be helpful to have few basic kitchen supplies such as salt/pepper, sugar, coffee filters,
Since we got such a reasonable rate for the room, I didn't really expect a lot. Wow! This place exceeded our expectations. It was one of the nicest places we have ever stayed. The property is beautiful and well maintained and the staff is very nice and extremely accommodating. It had the best air conditioning of any place I've ever stayed. The only thing that might inconvenient is the location but trust me it's worth it. You will have to rent a car if you stay here because it is far from town. We had to drive into town to eat dinner every night but it gave us a chance to eat great local food in local neighborhoods. I was hesitant to write a review for fear we won't be able to get a reservation next time. You won't be dissapointed.
the help was very pleasant and helpful,the only draw back was the drive back from, town at night
We had a wonderful vacation! The grounds were lovely! And we would love to stay at this property again! The only thing that was a disappointment was our car rental! Javier set it up and a rep from Smart car picked us up at our place, drove us into town in a small,dirty car that seemed like it was going to fall apart! Then I found out was our rental! YIKES! After signing the papers they mentioned that they may or may not be able to take us back to our place when we returned the car! And of course, we had to find our own way home! We then rented a jeep from Executive car rental that was only a couple of blocks away from our condo. They were great!! Very professional and let us keep the jeep to take back to the airport location and gave us a ride to the airport when we returned the jeep! We will rent from Executive again!
the matress of the 2 sofas were horrible they bend in the half.
Unit was newly redone, spotless, great location, good security. Very relaxing. Great staff. Very quiet.