What could be improved upon.
A Guest from Muskegon, MI recommends this property
Stayed 14 days in February, 2011
The notebook in the unit is totally out of date, including many telephone numbers. There should be written instructions on how to use the oven and range. There should be written instructions about the washer and dryer, using a German machine with Spanish
instructions is very difficult at first.I'm not sure if the cleaning lady used soap in the washing machine as the towels come back with a greyish cast.Javier was extremely helpful and gracious with all our problems,but written instructions would save him trouble
and would save us time and irritation.
Manager Response
Dear Morton,
We appreciate you vacationing with us and thank you for the feedback too. We have updated the phone numbers in the binder and will include instructions for the washer and dryer as well. We are glad to hear Javier, from our local office was a help.
Thank you again,
Team At Home in Cozumel